Frequently Asked Questions

Everything you need to know about your Ten Little order.

How do I determine the right shoe size for my child?

We recommend using our printable Fit Finder or measuring your child's foot in centimeters. Our size guide account for the 'wiggle room' necessary for healthy foot development.

What is your shipping policy?

We offer free standard shipping on all orders over $50 within the continental United States. Orders are typically processed within 1-2 business days.

What is your return and exchange policy?

We accept returns and exchanges on unworn, unwashed items in their original packaging within 30 days of delivery. Return shipping is free for all domestic exchanges.

Are your materials safe and sustainable?

Yes, we use high-quality, non-toxic materials including vegan leather and natural rubber. All our products are PVC-free and phthalate-free to ensure safety for your little ones.

How do I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Currently, we only ship within the United States and Canada. We are working hard to bring Ten Little to more countries in the near future.